60 Days | Easy Returns | 100% Satisfaction Guarantee
Divas Emporium has easy returns! One of the core values that we stress to everyone at Divas Emporium is to be "Customer Focused"-to keep the satisfaction of our customers in mind at all times. If you are not 100% satisfied with your purchase, you may return your item for a refund (excluding shipping charges) within 60 days.
Read below for easy, hassle-free instructions on how to return your item(s):
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Instructions For Easy Returns
1.Send invoice sent with order or print it from your order.
2.Properly bag or box the return. Please note: If the manufacturer box is not in its original state (i.e. taped, torn, missing, etc.), a $10.00 surcharge will apply for re-boxing the product.
3.Mail the item(s) to the following return address. Customers are responsible for Return Shipping fees.
Divas Emporium
ATTN: Returns
30306 Birdhouse Drive
Wesley Chapel, FL33545
Return Requirements:
• Product must be unworn OR only tried on for fit/sizing.
• Item must be returned within 60 days of receiving the item.
• Order form or invoice must be included in the box.
Total Refund Processing Time for Returns Include:
• 5-10 business days for us to receive return from shipper
• 3-5 business days for us to process your return
• The time it takes your bank to process our refund request*